Shipping policy

When will my order be shipped?

For orders shipped with Chit Chats (not UPS or Canada Post):

  • These orders are collected throughout the week and sent out every Tuesday morning.
  • This schedule allows Astrodymium to offer much lower shipping costs.
  • For U.S. customers, there are no duties or extra fees — all Astrodymium products qualify for duty-free shipping under the USMCA trade agreement.

Here’s how it works: packages are brought to a Chit Chats facility in Canada, then transported across the border into the U.S. for final delivery. (Canadian orders stay within Canada.)

For orders shipped with UPS or Canada Post:

  • These can be shipped immediately, without the Tuesday processing delay.

When will my order arrive?

Canada/United States:

Typically, once your order is with the courier it will take anywhere from 1-5 business days to arrive. Rural locations will take longer and how far away your address is from British Columbia, Canada will affect delivery speed.

Europe (Including UK) + Japan:

90% of orders arrive within 7-14 business days when using Chit Chats International Tracked. See the table below for delivery examples.

Australia:

Australia orders typically take 13–20 business days (average ~16–17 business days), with occasional shipments taking up to ~25 business days, when using Chit Chats International Tracked. See the table below for delivery examples.

Will I have to pay taxes/import/duties for my order?

Canada: Sales tax is collected at checkout
United States: No duties, all shipments are DDP - Updated on October 12 2025.
International: Import laws vary significantly between countries. You will have to consult reputable sources on whether your country collects taxes/duties when importing goods.

Unfortunately I cannot undervalue the cost of orders.

Please note that UPS will charge a brokerage fee of $10-$15 USD if they have to collect tax (there is no extra charge if your country does not collect tax on imports below a certain value). 

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All Astrodymium products are designed, manufactured, and shipped from Canada, British Columbia.